Cancellation & Modification Policy
At OwlBumble, we understand that sometimes plans change. Below is our policy regarding order cancellations and modifications:
1. Order Cancellation
You may request to cancel your order within 6 hours of purchase. After this window, your order may already be in processing and cannot be canceled.
- To request a cancellation, please contact us as soon as possible at [email protected]
- Orders that have already been processed or shipped cannot be canceled
2. Order Modification
You may request to modify your shipping address or item variant (such as size or color) within 6 hours of purchase.
- We will do our best to accommodate changes if the order has not yet been fulfilled
- Once the order is in production or has shipped, modifications are no longer possible
3. Contact
For all cancellation or modification requests, please include your order number and full name. Contact us via:
- Email: [email protected]
- Phone: +1 (480) 624-2599