Cancellation & Modification

At Bumble™, we understand that you may need to adjust your order. This policy explains how cancellations and modifications work. For help, please contact us at [email protected].

Order Cancellation

  • Within 12 hours: You may cancel your order for a full refund to your original payment method.
  • After 12 hours: We will try our best, but cancellation is not guaranteed once processing has started.
  • After dispatch: Orders cannot be cancelled. You may request a return after delivery (see our Refund & Returns Policy).

Order Modification

  • Address changes: Must be requested within 12 hours of placing your order.
  • Item or quantity changes: Only possible before processing begins. Otherwise, please place a new order and return the original (if eligible).
  • Gift notes or wrapping: Can be added if your order has not yet been packed.

Refunds

Approved cancellations are refunded to the original payment method. Processing times may vary, but typically refunds are completed within 3–10 business days depending on your bank or provider.

Tip: Include your Order ID and the email used at purchase when contacting us. This helps our support team resolve your request faster.

Bumble™ Company Information

Brand: Bumble™ (Owned by VBOOK HOA KY)

U.S. Address: 30 N Gould St, Suite R, Sheridan, WY 82801, United States

Vietnam Office: B227A Lot, Street No. 7, Thai Hoa Industrial Park, Tan Hoa Hamlet, Duc Lap Ha Commune, Duc Hoa District, Long An Province, Vietnam

Phone: +1 505 704 1116

Email: [email protected]

Website: www.owlbumble.com

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