Frequently Asked Questions
Answers to common questions about Bumble™ pet accessories, orders, shipping, and returns. Need more help? Email [email protected].
▸ What products does Bumble™ offer?
Bumble™ designs and supplies premium pet accessories—collars, leashes, harnesses, bowls, grooming tools, toys, and travel essentials—for pets of all sizes.
▸ Are Bumble™ accessories safe for pets?
Yes. We use durable, pet-safe materials and non-toxic finishes. Items are inspected against international quality standards.
▸ How do I choose the right size collar or harness?
Measure your pet’s neck/chest and compare with the size chart on each product page. If between sizes, choose the larger size for comfort.
▸ When will my order ship?
Standard processing is 1–3 business days. Personalized or made-to-order items may take 5–7 business days. Tracking will be emailed once shipped.
▸ Do you ship internationally?
Yes, we ship to most countries served by our carriers. Fees are calculated at checkout by destination, weight, and service level.
▸ How do I track my order?
Use the tracking link in your dispatch email or visit our Order Tracking page with your order number and email.
▸ What is your return & refund policy?
Returns are accepted within 30 days on eligible items in unused condition with original packaging. Personalized and final-sale items are non-returnable unless defective. See our Refund & Returns Policy.
▸ Can I change or cancel my order?
Contact us within 12 hours of purchase. If fulfillment has begun (especially for custom items), changes may not be possible.
▸ Care instructions for pet accessories
Wipe with a soft dry cloth; avoid prolonged moisture, heat, and direct sunlight. Check hardware regularly and replace worn items for safety.
▸ Do you offer wholesale or bulk orders?
Yes. Email [email protected] with your company details and quantities for a tailored quote.
Bumble™ Company Information
Brand: Bumble™ (Owned by VBOOK HOA KY)
U.S. Address: 30 N Gould St, Suite R, Sheridan, WY 82801, United States
Vietnam Office: B227A Lot, Street No. 7, Thai Hoa Industrial Park, Tan Hoa Hamlet, Duc Lap Ha Commune, Duc Hoa District, Long An Province, Vietnam
Phone: +1 505 704 1116
Email: [email protected]
Website: www.owlbumble.com