Shipping Policy

At Bumble™, we proudly offer Free Worldwide Shipping on all orders—no minimum purchase required. Below are our standard processing times, delivery estimates, and important shipping terms.

Order Processing

  • Standard items: ship within 1–3 business days.
  • Personalized/custom pet accessories: typically 5–7 business days.
  • Orders placed on weekends/holidays are processed on the next business day.
  • You will receive a confirmation email at purchase and a tracking email once dispatched.

Estimated Delivery Times

  • United States: 3–7 business days
  • Canada & Europe: 5–12 business days
  • Australia & New Zealand: 7–14 business days
  • Asia, Middle East & Latin America: 6–16 business days
  • Africa & remote regions: 8–18 business days

Times are estimates only and may vary due to customs, local carriers, or peak seasons.

Customs, Duties & Taxes

Shipping is free worldwide. However, international orders may incur VAT, customs duties, or brokerage fees upon arrival. These charges are set by local authorities and are payable by the recipient.

Tracking Your Order

Tracking details are emailed once your parcel ships. You can also track via our Order Tracking page using your order number and billing email.

Lost / Damaged Parcels

  • If tracking shows “delivered” but the parcel is not found, check with neighbors/building management and contact the carrier.
  • For damage or missing items, notify us within 7 days of delivery with photos of the packaging and product.
  • Claims are subject to carrier investigation and verification by Bumble™.

Shipping Restrictions

  • Certain oversized, restricted, or hazardous items may not be eligible for international delivery.
  • We reserve the right to cancel and refund orders to unsupported destinations.
Free Worldwide Shipping: automatically applied at checkout for all Bumble™ products and regions. No promo codes or thresholds. Only local customs/taxes may apply. For returns, please see our Refund & Returns Policy.

Need help with shipping? Contact us at [email protected].

Bumble™ Company Information

Brand: Bumble™ (Owned by VBOOK HOA KY)

U.S. Address: 30 N Gould St, Suite R, Sheridan, WY 82801, United States

Vietnam Office: B227A Lot, Street No. 7, Thai Hoa Industrial Park, Tan Hoa Hamlet, Duc Lap Ha Commune, Duc Hoa District, Long An Province, Vietnam

Phone: +1 505 704 1116

Email: [email protected]

Website: www.owlbumble.com

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